MERCHANT HERO
THE PROCESS

From First Call To First Savings

Our process is designed to be fast, transparent, and completely hassle-free. Most clients are saving money within 48 hours of their first conversation.

STEP BY STEP

Your Path To
Lower Processing Fees

Day 4–5 — Instant Impact

Go Live & Start Saving

Your new processing is live and you start saving from your first transaction. Your dedicated local representative remains available.

  • First transaction within hours
  • Real-time reporting access
  • Dedicated rep direct number
  • Proactive rate review every six months
05
FREE CONSULTATION
Free 10-Min Call
Schedule any day · Mon–Sat 6AM–8PM
Schedule Now
Day 3–4 — Fast & Painless

Simple Agreement & Setup

Our plain-English agreement is month-to-month with no early termination fee. We coordinate the entire setup and transition.

  • Cancel any time
  • We handle the old processor transition
  • Terminal or POS configured same day
  • Zero downtime while switching
04
STATEMENT REVIEW
OVERCHARGE IDENTIFIED
  • Interchange Fee $40.00
  • Tiered Markup $63.00
  • Hidden PCI $86.00
  • Statement Fee $109.00
POTENTIAL SAVINGS
$435 / mo
Day 1 — Takes 10 Minutes

The Free Consultation

Everything starts with a simple, no-pressure conversation. There is no commitment or sales pitch — just an honest conversation about your business and your current processing situation.

  • Tell us your business type and monthly volume
  • Share any pain points with your current processor
  • We explain how we work and what to expect
  • No credit check or application fee at this stage
01
SAVINGS PROPOSAL
Current Monthly Fees $847
Merchant Hero Fees $412
MONTHLY SAVINGS
$435
Day 2–3 — Side-By-Side Comparison

Your Custom Savings Proposal

Within 24 hours of receiving your statement, we build a line-by-line proposal showing what you pay now versus Merchant Hero.

  • Current versus Merchant Hero rate comparison
  • Monthly savings and annual projection
  • Every fee disclosed up front
  • Keep the proposal regardless of your decision
03
AGREEMENT
MONTH-TO-MONTH
  • No long-term contract
  • No early termination fees
  • Plain-English terms
  • Cancel anytime
SETUP PROGRESS 100%
Day 1–2 — We Do The Work

Your Statement Analysis

Send us your most recent processing statement. Our team completes a deep-dive analysis of every fee, markup, and charge.

  • Identify hidden fees and inflated markup
  • Calculate your true effective rate
  • Map exactly where savings are possible
  • Receive a full analysis document, free
02
DASHBOARD
ACTIVE ✓
TOTAL SAVED THIS MONTH
$435
QUICK OVERVIEW

The Whole Process
In Under A Week

Free Call
Day 1
Statement Review
Day 1–2
Your Proposal
Day 2–3
Setup
Day 3–4
Saving Money
Day 4–5
COMMON QUESTIONS

Everything You Want
To Know Before Starting

Every proposal uses your actual statement data and transaction mix. We put the numbers in writing.

Absolutely not. All agreements are month-to-month with no early termination fees.

Most clients are fully set up and saving within 3 to 5 business days. With compatible hardware, we can sometimes have you processing the same day we receive your signed agreement.

No. Statement analysis, proposal, and setup are all handled with no upfront cost.

Just your most recent processing statement — a PDF, phone photo, or forwarded email works. We do the rest.

We review your agreement and advise on the best path. We can often help negotiate or offset exit costs through your savings.

Interchange-plus pricing scales naturally with volume, without penalties for slower months.

No. We coordinate the transition so your existing setup keeps processing until the new Merchant Hero setup is tested and live.

"

"Merchant Hero unified our three cafés, cut our rates, and gave me a single dashboard for all locations."

— Angela S. , Third Wave Coffee Co. · Central Austin, TX
Switched in 4 Days
Saving $800/Month

Your First Step Costs
Absolutely Nothing

Send us your statement or give us a call. We'll show you the savings — no commitment required.