MERCHANT HERO
CLIENT STORIES

Real Businesses. Real Savings.

Over 500 Austin businesses trust Merchant Hero to handle their payments. Here is what some of them have to say.

5.0
Average Rating
200+
Verified Reviews
across Google, Yelp & Facebook
500+
Happy Clients
and growing every month

"Merchant Hero unified our three cafés, cut our rates, and gave me a single dashboard for all locations."

— Angela S.
Owner, Third Wave Coffee Co. · Central Austin, TX
Switched in 2 Days Saving $800/Month
ALL REVIEWS

What Austin Businesses
Are Saying

"They explained interchange-plus clearly and I finally understand what I am paying and why."

AP
Aisha P.
Breathe Yoga & Wellness
West Austin, TX
Health & Wellness

"Merchant Hero unified our three cafés, cut our rates, and gave me a single dashboard for all locations."

AS
Angela S.
Third Wave Coffee Co.
Central Austin, TX
Restaurants

"Their mobile solution works perfectly and large-transaction rates are significantly better."

CM
Carlos M.
Capital City Plumbing
Austin Metro Area
Auto & Trades

"Payments work, rates are low, and someone picks up the phone when I call."

DR
David R.
Rundberg Auto Repair
North Austin, TX
Auto & Trades

"They found fees I did not know I was paying and eliminated them."

DC
Diane C.
Second Story Consignment
North Loop, Austin
Retail

"Merchant Hero understood our workflow and built a solution that fits perfectly."

DK
Dr. Karen L.
Lakeway Family Dental
Lakeway, TX
Health & Wellness

"The online gateway integration took one afternoon and I am saving $260 monthly versus Stripe."

JV
Jake V.
Watershed Creative Agency
East Austin, TX
Professional Services

"Merchant Hero proved the savings before I signed anything. Eight months in, I have saved over $6,400."

JM
Jennifer M.
Southside Wellness Spa
South Austin, TX
Health & Wellness

"Rates are lower, support is responsive, and the setup was smooth."

KS
Kevin S.
Austin Chiropractic & Rehab
North Austin, TX
Health & Wellness

"Merchant Hero saved us $380 monthly compared with our old Square account."

LW
Linda W.
Uncommon Gifts ATX
South Congress, Austin
Retail

"We run a high-volume restaurant in South Austin and Merchant Hero cut our monthly fees by $820. Setup was done in less than 48 hours with zero downtime."

MT
Marcus T.
Southside Kitchen & Bar
South Austin, TX
Restaurants

"The statement analysis was eye-opening. No pressure, just facts — and then they fixed it."

MO
Michelle O.
Clarity CPA Group
Round Rock, TX
Professional Services

"They handled everything. I am saving $290 a month and have a local rep I can call."

OF
Omar F.
Eastside Apparel Co.
East Austin, TX
Retail

"Merchant Hero got us down to a 1.9% effective rate. Their mobile reader works perfectly at every location."

PN
Priya N.
The Rolling Curry
Austin Food Truck Circuit
Restaurants

"Our effective rate is now 1.7% on most card types, which puts meaningful money back in my pocket."

RT
Ray T.
Precision HVAC Services
Cedar Park, TX
Auto & Trades

"The combined ACH and card solution saves our law firm over $700 a month."

RA
Robert A.
Anderson & Associates Law
Downtown Austin, TX
Professional Services

"Merchant Hero showed me everything in writing before I signed. Eight months later, my rate has not moved."

SK
Sarah K.
The Linen & Oak Boutique
Domain Area, Austin
Retail

"Solid service and real savings. The team communicated throughout onboarding and made it right."

TB
Tom B.
Barton Springs Grill
Austin, TX
Restaurants
VIDEO STORIES

Hear It Directly
From Our Clients

Marcus T. — Southside Kitchen & Bar
"How Merchant Hero saved us $820 a month"
Sarah K. — The Linen & Oak Boutique
"Zero hidden fees — finally a processor I trust"
David R. — Rundberg Auto Repair
"Setup in 48 hours. Not a single issue in 14 months."
VERIFIED REVIEWS

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